Retail Audit
Deliver crucial insights to enhance in-store operations, promoting compliance and identifying growth opportunities
FAST AND ACCURATE DATA COLLECTION
Get control of retail. Check on your planogram compliance, inventory levels and display functionality. Mystery shop bait-and-switch activities, competitor in-store positioning, and test retail associate’s product knowledge. Instant in-field reporting keeps you up to date and ahead of the competition.
Mystery Shopping
Our field reps represent brands and store banners at retail locations. We customize programs to meet each client’s unique needs, fostering interactive engagement with in-store personnel.
Many of our programs incentivize sales associates with instant rewards (SPIFFs) for demonstrating desired behaviors or product knowledge.
Audits
Not all of our market intelligence is secret. We often visit retail banners to audit product and POP placement, and act when required. Store associates appreciate the assistance, and brands are pleased that their products are showcased as intended.
Our tools and capabilities are what makes us different.
Case Studies
J. Sonic Flooring
- Retail Audit
Audit and merchandise J. Sonic’s flooring displays at select Costco locations across Canada. Install POP stickers, inspect competitor displays, and ensure compliance.
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Holiday Inn
- Retail Audit
We conducted mystery shopping and quality audits of Hospitality Service standards, evaluating service, facilities, and guest experiences to ensure investment excellence.
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