Our operations are based on the principles of Total Quality Management (ISO 9001:2008) www.iso.org. We strive for near perfect retail execution every-time and have a number of training, testing, and audit techniques to assure consistent quality results. We are a member of World Alliance for Retail Excellence & Standards www.worldalliance-retail.org (formerly NARMS) and sit on their committee to develop an ISO standard for the merchandising industry. In addition, A&A is a member of the Canadian Retail Council www.retailcouncil.org/. We adhere to quality benchmarks, and codes of ethics of both industry organizations.